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EULA

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1. License Grant

Subject to your compliance with this Agreement and payment of any applicable fees, Salida grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the term of your subscription, solely for your internal business purposes.

2. Restrictions

You will not, and will not permit any third party to:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service, except as permitted by law
  • Sell, resell, lease, sublicense, or distribute access to the Service
  • Use the Service to build a competing product
  • Remove or obscure any proprietary notices
  • Use the Service in violation of applicable law

3. Customer Data and Ownership

As between the parties, Customer retains all right, title, and interest in and to the data, content, and materials Customer submits to or stores within the Service ("Customer Data"). Salida claims no ownership over Customer Data.

4. Our Data Practices

Our collection and use of information, including usage/diagnostic data and any access to your tenant environment, is governed by our Privacy Policy and this Section 4, which is incorporated by reference:

  • We do not use Customer Data. We do not access, use, or process the substance of your Customer Data except as described below.
  • We do not sell data.
  • We monitor application usage, not your content, to maintain, secure, and improve the Service's functionality (e.g., feature usage, performance, errors).
  • Tenant access requires your express permission. Salida personnel will only access your tenant environment with your prior authorization (e.g., a support request or agreed maintenance window), limited in scope and duration to the authorized purpose, and logged for accountability.

5. Customer Responsibilities

You are responsible for: (a) the accuracy and legality of Customer Data; (b) maintaining the confidentiality of your account credentials; (c) all activity occurring under your account; and (d) obtaining any consents required to permit Salida's authorized tenant access under Section 4.

6. Fees and Payment

Fees for the Service are as set forth in the applicable order form or subscription plan. Fees are non-refundable except as required by law or expressly stated otherwise.

7. Confidentiality

Each party agrees to protect the other party's confidential information with the same degree of care it uses for its own confidential information of similar nature, and not less than reasonable care, and to use such information only as necessary to perform under this Agreement.

8. Intellectual Property

The Service, including all software, design, and underlying technology, is and remains the property of Salida and its licensors. This Agreement does not grant you any rights to Salida's trademarks, logos, or brand features except as necessary to use the Service as intended.

9. Term and Termination

This Agreement remains in effect until terminated. Salida may suspend or terminate your access if you breach this Agreement or fail to pay applicable fees. You may terminate by discontinuing use of the Service and, if applicable, canceling your subscription. Upon termination, your license to use the Service ends immediately, and Salida will handle any Customer Data retained per the Privacy Policy and any applicable data processing agreement.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SALIDA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALIDA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THIS AGREEMENT OR THE SERVICE. SALIDA'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE FEES PAID BY YOU TO SALIDA IN THE twelve (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold Salida harmless from any claims, damages, or expenses arising from your breach of this Agreement, misuse of the Service, or violation of applicable law.

13. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Georgia, without regard to conflict-of-law principles. Where required by mandatory local law, applicable consumer protection or data protection provisions of the customer's jurisdiction will apply. Any disputes will be resolved in the courts located in Fulton County, Georgia, and the parties consent to personal jurisdiction there.

14. Data Protection / GDPR

Where Salida processes personal data subject to the GDPR on Customer's behalf, the parties agree to enter into a separate Data Processing Addendum ("DPA") governing such processing, which will be incorporated into this Agreement by reference upon execution.

15. Changes to this Agreement

Salida may update this Agreement from time to time. Material changes will be communicated with reasonable notice, and continued use of the Service after the effective date of changes constitutes acceptance.

16. Miscellaneous

This Agreement, together with any applicable order form, Privacy Policy, and DPA, constitutes the entire agreement between the parties regarding the Service and supersedes all prior agreements on this subject. If any provision is held unenforceable, the remaining provisions remain in full effect. Neither party may assign this Agreement without the other's consent, except in connection with a merger, acquisition, or sale of substantially all assets.

17. Contact Us

Salida, LLC
925B Peachtree St NE #459, Atlanta, GA 30309
support@salida.app
770-650-5890